Wedding Stationery FAQs

We've put together a list of our most frequently asked questions. Hopefully you can find your answers here, but if we've missed anything please feel free to send us an email and we will get back to you as soon as we can.

do you do evening/reception invites?

Yes. All of our invites are for day and evening. We just change the wording to suit your wedding as part of the draft stage.

WILL I GET TO SEE WHAT THE INVITES LOOK LIKE BEFORE THEY ARE PRINTED?

Yes. All of our invites include unlimited electronic drafts. This means you will get to see what they look like with your details on and make changes. Nothing goes to print until you are happy with it. You can also order non-personalised samples for super cheap to see the quality of our invites before going ahead with a personalised order.

HOW LONG DO THE INVITES TAKE TO MAKE?

Drafts & Changes -  within 5 working days.

Dispatch -  5-8 working days from sign off.

Delivery - approx 1-3 working days depending on the shipping method chosen on checkout.

HOW DO I PERSONALISE MY INVITES?

We will send you an instruction email within 1 working day of receiving your order. Alternatively, if you already have the wording ready you can just send this to us in an email at the time of placing your order.

i haven't received my instruction email?

All instruction emails are sent within 1 working day (usually straight away). If yours hasn't come through yet please check you junk folder, it may have gone in there. If not let us know and we can re-send it.

I CAN SEE YOU OFFER [PRODUCT] IN THE RUSTIC HEART COLLECTION BUT NOT IN THE FLORAL BLUSH COLLECTION. WHEN WILL THIS BE AVAILABLE?

We can make all of our products in all of the collections. We just haven't finished photographing all of our products yet (there's hundreds still not online🙈). We are gradually getting through them and hope to have them all online soon.

DO YOU DO CUSTOM DESIGNS?

Yes we do but we're currently fully booked for custom designs until January 2022. We still have plenty of space for designs listed on our website! 

HOW LONG DO ORDER OF SERVICE BOOKLETS TAKE TO MAKE?

Drafts -  1-5 working days.

Dispatch -  5-8 working days from sign off.

Delivery - approx 1-3 working days depending on the shipping method chosen on checkout.

HOW DO I PERSONALISE MY ORDER OF SERVICE BOOKLETS?

We will send you an instruction email within 1 working day of receiving your order. Alternatively, if you already have the wording ready you can just send this to us in an email at the time of placing your order.