Wedding Stationery FAQs
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We've put together a list of our most frequently asked questions. Hopefully you can find your answers here, but if we've missed anything please feel free to send us an email and we will get
back to you as soon as we can.
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Do you do evening/reception invites?
Yes. All of our invites are for day and evening. We just change the wording to suit your wedding
as part of the draft stage.
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Will I get to see what the invites look like before they are printed?
Yes. All of our invites include unlimited electronic drafts. This means you will get to see what they look like with your details on and make changes. Nothing goes to print until you are happy with it. You can also order non-personalised samples for super cheap to see the quality of our invites before going ahead with a personalised order.
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How long do invites take to make?
Drafts & Changes - within 5 working days.
Dispatch - 5-7 working days from sign off.
Delivery - approx 1-3 working days depending on the shipping method chosen on checkout.
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How long does on-the-day stationery take to make?
Dispatch - 3-4 weeks. If you're wedding is before then please make this clear on your order and we will see what we can do to get it out sooner.
Delivery - approx 1-3 working days depending on the shipping method chosen on checkout.
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How do I personalise my invites?
We will send you instructions in our 'Thank You for Your Purchase' email after you have purchased your invites. Alternatively, if you already have the wording ready you can send this to us in an email at the time of placing your order.
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Do you sell samples?
Yes non-personalised samples of our invites and save the dates can be purchased from the
product page but selecting 'pack size - sample' or by puchasing a single invite.
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Can the fonts be changed?
Yes we are pretty flexible with fonts and page layout changes, please feel free to send through any requests and we will do what we can to accommodate them. Font changes must be requested before the draft commences. Font changes requested part way through a draft may incur a design fee as it often requires us to reformat the design to accommodate the new font.
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Is there a minimum order for invites?
Yes we have a minimum order for most products. The minimum number of personalised invites you can order at one time is detailed on the listing.
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I haven't received my instruction email?
All instructions are sent straight away, in our 'Thank You for Your Purchase' email. If yours hasn't come through yet please check you junk folder. If it's not there, let us know and we can re-send it.
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Can I swap my stationery to a different design mid-draft?
Yes, if you have purchased from one collection but decide part way through the draft stage that you have changed your mind then we can redesign your stationery in a new collection. This may incur a design fee if we have to start the draft process again in a new design.
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I can see you offer *product* in one collection but not the collection I am interested in. When will this be available?
We can make all of our products in all of the collections. We just don't always get round to photographing everything to list it online!! We are hoping for everything to be online soon. In the meantime, drop us an email and we will advise on how to purchase something not yet listed online.
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How long do Order of Service booklets take to make?
Drafts - 1-5 working days.
Dispatch - 5-7 working days from sign off.
Delivery - approx 1-3 working days depending on the shipping method chosen on checkout.
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How do I personalise my Order of Service booklets?
Please send us an email to enquiry@poppyforrest.co.uk after the order has been placed
with the following details:
- Full names
- Wedding venue
- Wedding date
- Wording to go inside the booklet
(this needs to be complete as it will be copied and pasted into a template)
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When should I order my wedding invites?
We recommend between 6-12months in advance. Things to consider are:
- Do many guests need to book accommodation?
- Do many need to make travel arrangements?
- Will guests need time to save money for these?
- Is it likely many of your guests will book holidays around the time of your wedding?
- How soon do you need your RSVPs back?
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When should I set my RSVP date?
We recommend a minimum of 2-3 months before the wedding date.
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- Give yourself time to plan food numbers, seating plans, wedding favours, place names, etc.
- 2 months is only 7 weekends to get jobs done and you may have other things planned.
- Often your caterer/venue will have a deadline for confirmed numbers for catering too.
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When should I order my on-the-day stationery?
We recommend ordering these 5 weeks prior to the wedding date at the latest to allow time for any drafts and to allow time for any shipping delays.
